I have been a business owner for several years and with Advanced Answering Solutions for about 6months. My company is not very big and I do not get a lot of calls, however, they always treat me as if I were the most important client they have. Turn around time is excellent for call backs and I can make changes to my account anytime I need to. There staff are very polite too. I would highly recommend them to anyone in search of an answering service.